Easy pickup and return, got a free upgrade to an Alfa. The staff were extremely friendly and, more importantly, professional, giving us many important reminders.

Affordable prices, the car was in good condition, and the staff were diligent in providing reminders about important matters.

After being offered a unsuitable standard of car the local office changed my original offer to a better Rav Four

Ok

The car was well scratched and dented. The front passenger seat did not slide far enough back - only halfway. All documentation (handbook, warning notices etc) written in Japanese, not English. Proprietor not interested in our comments on return of the vehicle.

Like: Friendly helpful staff when picking up car even the guy in the service department saw us after taking the car struggling in the car park with GPS on phone and came over with a phone holder . Car less than one year old . Told us exactly what they were holding on our credit card and reversed the hold while we were there on drop off.