We originally booked the car for 7pm. Since our flight transfer went smoothly, we arrived three hours early. The gentleman at the car rental was very friendly, and the process was simple and quick.

Very dissatisfied. Without informing me, a fee was suddenly charged after 3 days, claiming the fuel tank was not full, even though it was only one bar short. Charged over 170 CAD which is very unreasonable. Poor user experience. The car was not the one I selected; each car has a different price. I specifically wanted an American car but got a Korean one. How is the price difference calculated? Seems suspicious.

Due to airport issues, the car rental company was closed and had insufficient inventory. I didn't want to wait indefinitely without results. The SUV I reserved was unavailable, so I had to switch to a Kia Soul. They told me the price was the same, but it's obviously not! They didn't refund me the difference.

Convenient, fast, new car, good condition.

慣れない私たちに丁寧に接してくれました。本当にありがとうと伝えたいです。