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Reviewed: Fri, Oct 13, 2017
About Europcar: 10.0 /10
The service was very efficient. Since the rental fee was prepaid, the car pick-up process at the store was super quick. I paid a 100 AUD deposit, which was reasonable. When returning the car, I parked and saw an elderly gentleman inspecting the vehicle. After a quick two-minute check, everything was good, and I was able to leave immediately.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar LAUNCESTON AIRPORT

RFLundgren

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Compact | Hyundai i30 or similar
Reviewed: Fri, Jan 3, 2020
“Overall very good”
About Europcar: 10.0 /10
Pick up took quite a while as there were some international guests before us which did take some additional time. Pricing was quite expensive, approximately 3x what we paid in July, however I am assuming that this is due to the time of the year.
About QEEQ: 10.0 /10

J.Hodge

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Full Size | Holden Commodore or similar
Reviewed: Fri, Oct 11, 2019
“Staff were polite however I was never going to get the car or equivalent size car but they had my mo”
About Europcar: 6.0 /10
The vehicle was not as booked and I doubt if there ever was. As they know you have no other option as the car was paid for you get whatever they give you. Obviously a common practice of MOST car hire companies in Australia. Don't know why you associate yourself with these businesses
About QEEQ: 10.0 /10

A.Mclean

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Economy | Kia Rio or similar
Reviewed: Wed, Feb 6, 2019
“Great staff, smooth car”
About Europcar: 10.0 /10
The counter staff were amazing. Knew their shit, no confusion, 10 out of 10
About QEEQ: 10.0 /10

Sean T

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Feb 4, 2019
“Ordered a Large SUV, only to be given a standard SUV with little compensation.”
About Europcar: 7.3 /10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ: 7.0 /10

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Economy | Hyundai Accent or similar
Reviewed: Thu, Jan 17, 2019
“This was the first time we learnt about insurance to cover excess. This was hard work to understand”
About Europcar: 9.7 /10
Customer service very relaxed. Offered insurance which we declined (cover through travel insurance)
About QEEQ: 8.0 /10

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