After arriving at the airport, you can take a shuttle bus, which takes about ten minutes to get there. The store also has self-service kiosks, very convenient.

The process was convenient and fast, and the car was in good condition. However, as a first-time renter, I was persuaded to pay extra for a vehicle upgrade, which was completely unnecessary since there was no significant difference between the original model and the upgraded one.

The store is not far from the airport. The shuttle bus is very convenient, and the self-service car pickup is very easy to use, saving time waiting in line without having to endure various promotions.

Like: Great selection of vehicles and good value.
Dislike: First rep tried to upsell an upgrade and goes onto insisting on a Chinese driver's license even though I had a voucher clearly stating that a US or Canadian driver's license is acceptable. He didn't make much effort to help and sent me to wait in line again at Customer Service counter, where the service rep was a lot more helpful and straighten out the issue by doing a simple check on the order comments.

Like: Quick service, no much of bureaucracy, kiosk check in save time in lines, staff on pick-up very friendly. Free upgrade for a Toyota Rav4 because they didn't have a Toyota Camry.
Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.