I stood in line for pickup for an hour, when it was my turn it took only 10 min to get my rental?

A.Martin

United States

Reviewed: Mon, Jun 3, 2019

About FOX RENT A CAR: 8.7 /10

I will never use FOX again, I stood in line for an hour, there were 3 people working, spending a lot of time with each customer? A fourth person came on just as it was my turn, it took me only 10 min to get my rental? Maybe if they spent less time trying to sell more options and get the people thru there wouldn't be a long line at busy times, never again I don't care if FOX is cheaper than the other rentals

About QEEQ: 10.0 /10

Compact | Nissan Versa or similar

14-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

L.Sternberg

United States

6-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Tue, Oct 22, 2019

“From tears to smiles.”

About FOX RENT A CAR: 8.3 /10

We had a problem with our flight and ended up getting to the car rental late. At first they gave me a hard time and said they would not honor our rental agreement. After telling them what happened to our plane with a fuel leak and being up since 4am they did honor the rental agreement.

About QEEQ: 10.0 /10

B.GUIDA

United States

8-day rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Fri, Jul 26, 2019

“Very very Bad customer service”

About FOX RENT A CAR: 6.7 /10

Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.