I stood in line for pickup for an hour, when it was my turn it took only 10 min to get my rental?

A.Martin

United States

Reviewed: Mon, Jun 3, 2019

About FOX RENT A CAR: 8.7 /10

I will never use FOX again, I stood in line for an hour, there were 3 people working, spending a lot of time with each customer? A fourth person came on just as it was my turn, it took me only 10 min to get my rental? Maybe if they spent less time trying to sell more options and get the people thru there wouldn't be a long line at busy times, never again I don't care if FOX is cheaper than the other rentals

About QEEQ: 10.0 /10

Compact | Nissan Versa or similar

14-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

D.Weber

United States

4-day rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Thu, Nov 7, 2019

“Great all aroiund, will definitely use Easyrentcars next time!!”

About FOX RENT A CAR: 8.0 /10

Staff recommended 7 passenger Toyota 4-Runner, which gave us plenty of room (had originally booked a Ford Explorer but plane came in 1.5 hrs late, and there were none left). Happy with the recommendation and quick service.

About QEEQ: 10.0 /10

Great experience all around. Wonderful price for a good vehicle which met all our needs.

United States

7-day rental

Compact | Nissan Versa or similar

Reviewed: Fri, Aug 23, 2019

“The whole car rental experience was smooth, easy and a great value--I would recommend Easyrent!”

About FOX RENT A CAR: 9.3 /10

I was very pleased with the entire experience.

About QEEQ: 10.0 /10

This was my first time to use Easyrentcars.com and I was pleasantly surprised with the whole process.

David A.

United States

8-day rental

Compact SUV | Kia Sportage or similar

Reviewed: Tue, Aug 20, 2019

“AWFUL”

About FOX RENT A CAR: 3.3 /10

it was the worst experience ever, they overcharged us and although we showed them our invoice with the remaining amount we owed they charges us double and refused to refund us the correct amount. The representative was extremely rude, abrupt and unpleasant. We will NEVER use FOX RENT A CAR again, and I will let everybody in my network know about this awful experience, and will dispute the charge with my credit card company, unless they agree to refund us the correct amount

About QEEQ: 10.0 /10

Steve Brunner

United States

8-day rental

Full-Size | Chevrolet Impala or similar

Reviewed: Thu, Apr 25, 2019

“frustrated with Fox car rental”

About FOX RENT A CAR: 8.0 /10

We loved the car... it was a Dodge charger. The time spent at the Fox counter for check-in was ridiculous. When we got there there was a long line, and only 2 agents helping. Finally a 3rd agent came which helped a little bit. It still took over one hour to get checked out which is frustrating and inexcusable. We came in late on a Saturday evening, so were anxious to get to our condo in St. Pete's beach. The wait at the counter was very annoying.

About QEEQ: 10.0 /10