frustrated with Fox car rental

Steve Brunner

United States

Reviewed: Thu, Apr 25, 2019

About FOX RENT A CAR: 8.0 /10

We loved the car... it was a Dodge charger. The time spent at the Fox counter for check-in was ridiculous. When we got there there was a long line, and only 2 agents helping. Finally a 3rd agent came which helped a little bit. It still took over one hour to get checked out which is frustrating and inexcusable. We came in late on a Saturday evening, so were anxious to get to our condo in St. Pete's beach. The wait at the counter was very annoying.

About QEEQ: 10.0 /10

Full Size | Chevrolet Impala or similar

8-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

B.GUIDA

United States

8-day rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Fri, Jul 26, 2019

“Very very Bad customer service”

About FOX RENT A CAR: 6.7 /10

Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.

D.Brown

United States

8-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, May 14, 2019

“Extremely long wait at pickup”

About FOX RENT A CAR: 6.3 /10

Extremely long wait at pickup. Only 3 agents and one was always gone so basically only 2 working at a time. Entire process took around 90 minutes which I feel is ridiculous.

About QEEQ: 8.0 /10

Booking was easy. No issues with Easyrentcars.

J.Wrobel

United States

8-day rental

Compact | Nissan Versa or similar

Reviewed: Mon, May 6, 2019

“Horrible”

About FOX RENT A CAR: 5.0 /10

Waited in line for a car I reserved on line for over 2 hours and when I got up there was told fox does not have the car I ordered. Was given a van that I could not fit in because I an short. The man who helped get the keys was good and helped me get a small car which is what I ordered. I will not rent from fox again. Long time wait for a reserved car on line. Thanks.

J.Green

United States

7-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Apr 17, 2019

About FOX RENT A CAR: 8.7 /10

I had to wait over a hour. There were only 2 people working on a Saturday evening

About QEEQ: 10.0 /10

J.Innocent

United States

7-day rental

Full Size Van | Chrysler Town And Country or similar

Reviewed: Mon, Apr 15, 2019

“Never Again”

About FOX RENT A CAR: 5.7 /10

Fox Rent A Car is probably the worst company i have ever rented a car from. How do you justify having only two people working your counter on a Saturday morning. You are well aware of the amount of reservations you have on any given day. Staff accordingly. Take care of your vehicles. I wound up in a Toyota Sienna that at highway speeds shook nonstop as if the wheels were going to come off. The plastic moldings inside the car are broken and will not sit in place. The carpeting in the trunk is almost nonexistent

About QEEQ: 8.0 /10

frustrated with Fox car rental

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