Avoid Routes Car Rental

Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.

Easy booking

Car was great! Excellent condition. The only problem is I had a flight to catch at 6:45 and Routes did not open until 6am which I was not aware of. I assumed there would be a drop box and or instructions on what to do if you have an early flight. There was no drop box to leave the key and car. If this were available I would strongly recommend routes, otherwise if you have an early flight to catch you might want to look elsewhere. It was a great experience minus the drop off mishap.

The wait time to be picked up to the office was too long. Staff were not customer friendly.

Like: Price was fantastic! I thought it was a scam- telling everyone
Dislike: I liked everything

Like: Great rental co.