Car is in poor condition. Gave it to me with it on empty. Was literally on reserve fuel. Customer service was helpful. The shuttle bus takes forever to get you and they use a small van so if there are any other groups then you are left behind lol. Took over an hour to get over to the AVR pickup location due to slow inefficient shuttle.

Thank you for your help!

Never go back.

The car was a Jeep. It had/has an alternator issue in that the alternator did not charge up the battery. So I had to have multiple jump starts in an area that I was unfamiliar with. There was a service phone number on the key fob, however on several occasions there was no response to my calls, which were usually at night in the pouring rain. Luckily I have AAA motor club service. Service tech that responded the first time said the battery had rusted terminal cables. The second tech said that the alternator wasn't putting out the correct voltage to maintain the battery. When I returned the vehicle, I parked it in the entrance drive, and told the clerk that she would have to jump start the vehicle to move it, since it had a bead battery.

Booking was fine and I got the lowest rate possible. The vehicle was supposed to be a Toyota Rav4, but that wasn't Easyrentcars fault.

Worst rental car company I have ever dealt with. Wait for car was two hours in-spite of a confirmed reservation.We never fulfilled our reservation due to the poor costumers service received. We rented through another company.

The Large SUV ( GMC Yukon or similar as advertised ) turned up to be a Dodge Durango. When I complained that it's a compleatly different class car I was told that it's a 7 passenger car as well. We were 3 adults, 2 kids, 2 carseats, ski, snowboards bags and luggage bags and simply couldn't fit everything in there as it wasn't big enough of the car. They don't have any bigger SUV's in there. Dodge Durango is a full size SUV and you can rent anywhere at a much better price.