The car was very new, and since we had a lot of luggage, they kindly upgraded us to a larger SUV. This avoided a lot of unnecessary trouble.

The shuttle bus stop is right outside the airport, taking you directly to the company. The shuttle driver was very friendly. The car pickup process was very smooth and the car was in good condition! Returning the car was very quick, taking less than a minute... And the shuttle to the airport is just twenty meters away from the drop-off point, making it extremely convenient! I will definitely rent from them again in the future.

Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.

I have used them many times and while there are no bells and whistles their prices are good and their service is efficient

Easy to use, great prices, another great experience