Alamo Zurich Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Sylvia Kelvin

Switzerland

Reviewed: Sat, Jan 12, 2019

About Alamo: 6.0 /10

We were misled, booked a Passat station wagon but ended up with a smaller, more fuel-consuming, less maneuverable 'American old car,' a Ford. We were told there were no other options and that changing cars would cost extra. Reluctantly, we eventually paid nearly twice as much to switch to a Mercedes GLC.

1 days rental

Relevant Reviews on Alamo Zurich Airport

Beatrice Juliet

Switzerland

1 days rental

Reviewed: Tue, May 30, 2017

About Alamo: 10.0 /10

Renting a car in Switzerland is really convenient. There are clear signs at the airport showing you where the CAR RENTAL area is. Returning the car is also easy with clear signage indicating where to go—just drive back to the airport.

About QEEQ: 10.0 /10

Mavis Sandy

Switzerland

1 days rental

Reviewed: Sun, Jun 19, 2016

About Alamo: 2.0 /10

1. Took the car away early and didn't return it; 2. Multiple contact attempts were ignored; 3. Both parties shifted responsibility without resolution; 4. Poor vehicle quality, had a flat tire and no spare tire; 5. Charged the full amount in advance, but didn't provide a car for the last 5 days, and nobody addressed this issue to date.