Hertz MERIDA INTL AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Humphrey Marlowe

Mexico

Reviewed: Wed, Feb 13, 2019

About Hertz: 2.0 /10

They charge extra fees and refuse to cancel!

Small SUV | Mitsubishi Outlander or similar

8-day rental

Relevant Reviews on Hertz in Mexico

O.Ibarra

Mexico

9-day rental

Economy | Chevrolet Aveo or similar

Hertz

Mazatlan Airport(MZT)

Mazatlan

Mexico

Reviewed: Sat, Mar 15, 2025

“Horrible pick-up experience”

About Hertz: 10.0 /10

They don't have a telephone number to reach the counter at the airport and people who answers the phone from the general number are not well informed about the schedules and process, they couldn't even find my reservation.

Lance Eipstein

Mexico

1 days rental

Reviewed: Mon, Jun 24, 2024

About Hertz: 8.0 /10

The staff at the rental office was excellent, noting all the issues with the vehicle. When I rented the car, the fuel tank wasn't full. I wonder if I will get a refund for the fuel I left when I return the car with a full tank?

About QEEQ: 8.0 /10

Renata Tate

Mexico

1 days rental

Hertz

Mexico City Airport(MEX)

Mexico City

Mexico

Reviewed: Tue, Nov 12, 2019

About Hertz: 2.0 /10

The store staff doesn’t speak English, making communication tough

A.Chavez

Mexico

1 days rental

Standard SUV | Dodge Journey 7 Seats or similar

Hertz

Guadalajara Airport(GDL)

Guadalajara

Mexico

Reviewed: Sat, Feb 2, 2019

“Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was”

About Hertz: 2.0 /10

Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was overcharged. Hertz ended up refunding me for upgrade. However, I was still charged for taxes which was all included via my voucher. Terrible business.