I was planning a road trip, so I'm really glad I went with EZU Car Rental because the pickup instructions were clear and easy to follow because I felt completely at ease the whole time. I appreciated the free additional driver option. Returning the car took less than five minutes, which I appreciated. A+ service.

I'd definitely recommend this service. great experience overall. Honestly, better than expected.

Rented a car for 9 days and was greeted by the rental company's shuttle bus right after landing. The car had 130,000 kilometers on it, but it ran perfectly fine. Surprisingly, the small car came equipped with lane departure warning and collision alert features. It was fuel-efficient and easy on gas, though it struggled a bit on uphill mountain roads. Overall, the experience was fantastic!

My English is nearly non-existent, and I quit my job to come to New Zealand with my three kids to study. The challenges I faced at the beginning were overwhelming. I really appreciate the store's Chinese-language service—the staff were so warm and friendly. It gave me such comfort in a foreign country. This was my first time driving a right-hand drive car, and I arrived safely at my destination with sweaty palms. Just a reminder to everyone: safety first and drive with extra caution.

Satisfied, everything went smoothly.

The service was quite good, and the explanation was detailed. However, the car was really old with over 190,000 kilometers. It was maintained, but the child seat was extremely dirty.