Picked up the car from the Zurich city center branch. The front desk staff, who was Indian, was polite and didn't push for additional insurance sales. The actual car provided was the new model Polo as reserved, with only 5,000 kilometers on the odometer. It had high-end features like adaptive cruise control, heated seats, and CarPlay. Fuel consumption on the highway was around 4.6-5L per 100km, and it runs on gasoline. I would consider renting this car again next time.

Picked up the car at Zurich train station, arrived an hour early and the staff at the counter still gave me the car. The staff was super patient and provided some detailed explanations. Returned the car at Geneva airport, but was an hour late due to taking a wrong turn. The staff receiving the car was very kind and told me to go catch my flight while he helped me locate the car.

The staff who helped us with the car pickup was super patient and enthusiastic. It was raining in Switzerland on the day we picked up the car, and this guy patiently stood in the rain with us to check the car. Excellent service.

There were not many people when we went that day.

The front desk staff was very polite and patient.