Overall very satisfied, brand new car with 300 miles, smooth pick-up and drop-off process, no upselling. Hertz is indeed trustworthy.

Overall good. Most vehicles of the same type are Chevrolet Malibu, but the trunk is relatively small. The car is slightly smaller in size compared to similar models.

Overall service was good. Initially, they wanted to charge for the second driver, but later said my package included a second driver, so no extra fee was charged.

Overall service attitude was quite good, but there was constant upselling for a vehicle upgrade, claiming we had too much luggage and that the Ford Focus was too small, recommending a larger vehicle, which we firmly refused. In reality, the car we rented was in zone 3 area, where other cars like CRV4 and Nissan were also available. Therefore, it was possible to get a better car than what we had booked. It was raining heavily, and we didn't bother to choose carefully. The exterior looked fairly new, so we didn't switch. It had around 30,000 to 40,000 miles.

There was actually no service