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Live chat Email us Service Code: 9502318219
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Reviewed: Thu, Mar 29, 2018
About diRENT: 2.0 /10
What a terrible company, the pickup location they provided was wrong. We arrived at Casa Port and it showed only 0.5 km away, but after half an hour of navigation, we couldn't find the store. Being unfamiliar with the place, even those who spoke English had heavy accents. After much hassle, QEEQ managed to contact the rental company, who provided an address but it was still unclear. Calling the company was frustrating—either the calls wouldn't go through or they would drop immediately. In ten attempts, only one call got through. Eventually, we had to get the taxi driver to speak directly with them to get to the company building, and even then, we spent another 20 minutes trying to locate it. Upon finally arriving upstairs, no one acknowledged us, and we had to wait an hour. Paid the 8,000 Dirham deposit, and the car was supposed to have a full tank but only had a quarter. Returning it with just over half a tank to be safe, we contacted them in advance to avoid another search, but their office was empty again. What kind of company operates like this? A private workshop? Finally handed the car back and walked away relieved. Avoid Dirent—they claim to be a large local chain, but I am not convinced.

Relevant Reviews on diRENT in Morocco

Zenobia Oscar

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Reviewed: Sat, Dec 2, 2017
About diRENT: 10.0 /10
The person who delivered the car was so lovely. Highly recommended!

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Economy | Dacia Logan or similar
Reviewed: Tue, Dec 10, 2019
“Belle expérience”
About diRENT: 9.0 /10
Le service est courtois et respectueux et le personnelle est agréable, j"étais un peu déçu car jai fait un retour a 23h et demandé le service de raccompagnement chez moi, mais ils ont refuse après me l avoir promis au moment du pick up, je devais cherché un taxi ou me débrouiller a 23h du soir a Casablanca
About QEEQ: 10.0 /10

S.Khan

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Economy | Dacia Logan or similar
Reviewed: Wed, Jul 17, 2019
“Great car”
About diRENT: 8.3 /10
It was hard to find the agent, there was no counter just an agent in a car (he wasn’t in the car so several calls had to be made before we saw him in the parking lot). Better communication from the agent or perhaps they should wait at arrivals and bring the client to the car. Other than that everything was fine, had a bit of a wait at the return but better.
About QEEQ: 10.0 /10

I.Khan

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Economy | Dacia Logan or similar
Reviewed: Mon, Jul 15, 2019
“Bad with everythng. Location.. Service.. Carcondition.. Everything.”
About diRENT: 3.0 /10
It is very bad company for everything.

z.abdessamad

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Mon, Apr 1, 2019
About diRENT: 8.3 /10
good top car
About QEEQ: 10.0 /10

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