Alamo makes car rental very convenient. The self-service pickup is very quick. During the ten-plus days of using the car, I scratched the left bumper and the trunk in two small places. When returning the car, I informed the staff, who told us it was not a big deal. The return process was also very straightforward; they just took a quick look at the car, and we were done.

Alamo at LAX was great. They had a lot of new cars. Considering our large group, they recommended a 5.3L Ford SUV. It was perfect because we had a lot of shopping bags. Excellent car rental experience!

The reserved car was unavailable, and the customer was forcefully upgraded to a vehicle nearly twice the original price.

Great service, convenient and quick, very user-friendly. The car showed a fault warning halfway through, so we swapped it for another one in Las Vegas. ALAMO's service was excellent!

Upgraded the car model with additional cost; there was also some upselling.