The service at AVIS was barely acceptable, but some issues were not resolved in a timely manner. The vehicle pickup process at the store was cumbersome and we had some unnecessary trouble with the staff. Although my order clearly included the fee for a second driver, the staff insisted that they couldn't find this in the order and overcharged me by $70 billion. However, the QEEQ platform staff provided strong support and resolved the issue satisfactorily in the end.

I've always been quite satisfied with AVIS. Although I never get the exact car model I reserved due to availability, they always provide an even better vehicle, which is commendable.

The vehicle was around 70-80% new, the brakes were relatively soft, and there were several stains on the paint.