Very good and professional.

The deposit return process was a bit troublesome.

If you are Chinese, please be cautious and don't get scammed like I did. This local rental company gave me a damaged car with a dented door when I picked it up. I asked for a newer one, but they refused and shouted that they would refund me, but I couldn't switch to another company that day. Being in a foreign country, I had to accept it despite the inconvenience. When I returned to the car rental, they suggested an upgrade for an extra 100+ to get a Hyundai. I agreed, but encountered an even bigger problem. They said it had an empty fuel take! I wasn't experienced and accepted it, ended up spending 200 liras on fuel only to find the gauge still showed empty. I was confused and asked the gas station staff, who told me the rental company had intentionally given me a car with a faulty fuel gauge. I drove nervously the entire trip, stopping frequently to refuel without knowing how much fuel was actually in the tank. Thankfully, I returned the car, and the staff anxiously asked if there were any issues, repeating the question twice. They clearly knew it was a faulty car and rented it out intentionally. If it had broken down mid-trip, I wouldn’t know what to do!

the car was nearly a new car and I was very happy with it. However on my last day but one of rental the car would not start. I called Windy cars and within an hour someone turned up and tried to start the car unsuccessfully, he called the dealership and they came and took the car away. He came back and gave me another car which is a bigger size than the one I rented. I could not say enough to thanks Windy for their excellent service and the way the dealt with this and the rental in general. I will not hesitate to rent from them in the future.

I did not use any of these resources as they were not needed. However I received an email to upload the rental receipt to get extra points and I could not find where to upload this. Can you please advise?

The car was bad, not in good condition, the break was bad there are sound from everywhere, i spent more than 2 hours to receive the car, i had to wait in the parking with my 1 yr baby, last thing the holding money not received yet since i dropped of.

Good