IZMIR CAR RENTAL REVIEWS

I had rental insurance thru my US insurance and also on the credit card I used for booking. But customer service agent in Izmir told me that I had to buy insurance in Turkey because it doesn't show in Turkish e-devlet system that I have insurance. Of course it didn't, because I had it on US credit card Since he said he couldn't give me the car I needed, I had to spend another 5,000 TL for insurance.

Smooth experience

Overall, it was quite convenient. Returning the car felt similar to companies like Shenzhou or eHi in China. As long as the vehicle didn't have major issues, the staff didn't inspect much before accepting the return.

Overall, I'm quite satisfied. The car was in great condition, but it came with an empty tank, which was a hassle as I had to find a gas station right after picking it up. Plus, when returning the car, it's hard to use up all the fuel, so renters tend to lose out a bit. It would be better if they provided the car with a full tank and required it to be returned full.

Very satisfied, renting a car was convenient, and all questions were answered.

Very good.

Got it done in 15 minutes, just needed the paper receipt.

I arrived at nearly 11 PM, and the staff at the store immediately and accurately called my name. She was very patient in communicating with me, even though my English is not very good. She explained everything patiently without rushing, and clearly described the pickup location.

Renting was very convenient. The car rental company has a store right at the airport, and the process went smoothly. They briefly introduced whether to purchase full insurance.

The car rental and return process was smooth. The return inspection was quick and straightforward, and the car was very new. For returns at Antalya Airport, use Google Maps to navigate to 'RENT A CAR CIZIG.' Domestic navigation apps often lead to the wrong location. Do not use the QEEQ address, as it is incorrect.

Satisfied

Satisfied

Smooth pickup process and quick return, very efficient.

Izmir Airport branch is overall good, but the pickup location is a bit hard to find.

Extremely convenient.

At the airport counter, they recommended an upgrade, saying the car was newer and fuel costs would be lower. We saw the price difference wasn't significant, so we went for it. The car was in great condition, driving experience was smooth, and it was comfortable to ride in. The staff at the counter explained the key points to note, but picking up the car from the parking lot felt a bit rushed.

Good overall.

The pickup and car exchange went smoothly. I paid a little extra to switch to a BMW 120. The car was manufactured in December 2024 and is very new with excellent condition.

Extremely satisfied

Had a very pleasant self-drive experience. The car was in great condition, the staff communicated well in English, and both pickup and drop-off were smooth.