The airport had clear signs everywhere, the counter process was quick and easy, and the staff were very friendly. They clearly explained where we needed to go to pick up the car.
The rental office is just outside the airport. If you’re traveling in the off-season, call them as soon as you land and they’ll send someone to pick you up. Overall, the experience was pretty good.
Service was generally good. When we picked up the car, we asked if we could return it at the airport, but the rental company said they’d charge a 50€ fee since we collected it in the city, so we ended up returning it to the city location. The upside was that the staff drove us to the metro for free after drop-off, so getting to the airport was still really convenient.
Local Turkish rental company. Super efficient pickup and drop-off, no annoying upsell at all. Staff were professional and quick—probably because of the language barrier there wasn’t much small talk, they just handled everything properly and let you go. Car was almost brand new, about 6 months old with 15,000 km on it. It automatically came with Turkey’s HGS toll system. Even though I didn’t see a sticker near the rearview mirror, it went through all the highways and bridge tolls smoothly. When returning the car, the staff used a handheld device to pull up the toll details, showed everything clearly, confirmed the charges with me, and then charged the card. Fuel policy wasn’t full-to-full, so you’ll need to plan your refueling a bit. Our car was an economy Renault Clio, basically the national car in Turkey—you see them everywhere. Very easy to drive and super fuel-efficient. It has Apple CarPlay with wireless connection, so using navigation and playing music is really convenient. The in-car charging port is a USB-A, so bring the right cable (not Type-C). Space-wise, it’s on the small side, ideal for 2 people. The trunk fits at most two 24-inch suitcases plus maybe two backpacks on the side. If you carry more, you’ll have to put stuff on the back seat. Three people is doable but tight; four people really isn’t a good idea.
Overall the experience was pretty good, but once we entered the airport, an engine warning light suddenly came on and the car started shaking a bit (before that it had been driving completely fine). I didn’t feel safe continuing to drive, so I just pulled over and waited for the staff to come and help. In the end we still returned the car as normal, but this incident definitely affected the overall rental experience.
The staff at the rental company were really friendly and did a very thorough job checking the car. I told him I’d already bought full insurance and he didn’t push anything else, which I appreciated. The only downside was the fuel level was really low when I picked up the car, so I had to go fill it up myself. Everything during the rental went smoothly with no issues. Returning the car was easy too — they checked it, said everything was fine, and I signed the paperwork and left. One question: I paid the deposit with a credit card, how long does it usually take for the refund to show up?
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View more >Car was almost brand new, about 6 months old with 15,000 km on it.
It automatically came with Turkey’s HGS toll system. Even though I didn’t see a sticker near the rearview mirror, it went through all the highways and bridge tolls smoothly. When returning the car, the staff used a handheld device to pull up the toll details, showed everything clearly, confirmed the charges with me, and then charged the card.
Fuel policy wasn’t full-to-full, so you’ll need to plan your refueling a bit.
Our car was an economy Renault Clio, basically the national car in Turkey—you see them everywhere. Very easy to drive and super fuel-efficient. It has Apple CarPlay with wireless connection, so using navigation and playing music is really convenient. The in-car charging port is a USB-A, so bring the right cable (not Type-C).
Space-wise, it’s on the small side, ideal for 2 people. The trunk fits at most two 24-inch suitcases plus maybe two backpacks on the side. If you carry more, you’ll have to put stuff on the back seat. Three people is doable but tight; four people really isn’t a good idea.
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View more >Everything during the rental went smoothly with no issues. Returning the car was easy too — they checked it, said everything was fine, and I signed the paperwork and left.
One question: I paid the deposit with a credit card, how long does it usually take for the refund to show up?
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