Best customer service in Athens!

One of the easiest apps I’ve ever used!

Still waiting on 800 euro refundable insurance, which will take 10-15 business days, but I don’t foresee any issues with the refund. Overall, experience was great. Cheap prices, good condition car, helpful staff.

When I arrived due to a delayed flight I had to pay an out of hours fee of 24.50, which was something outside of my control and was in no position to inform Surprice about. Additionally when we got there, my car was a Kia Picanto, nothing like a fiat 500 in the sense it was about 15 years old, done 120,000 miles and had blemishes all over it. Additionally there was no rear mirror wind screen wiper, the air con was non existent and the cigarette lighter would pull out when you tried to plug something in. That said, the little car did alright on the island and blended in, it had a lot of charm about it (we called it Dobby) from its amusing horn to extreme lack of power, it has left a number of talking points. The actual service eon pick up and drop off was both very polite and smooth and would probably use surprice again, just be a bit clearer on the car you're offering

yes waited long time at airport to be picked up

The car was ok apart from the clutch, think it was near ready to be change, very high release. Did not like the pick up procedure. They would not take myself, my wife and luggage to the rental place. My wife had to wait on her own outside the airport terminal while I went to collect the car. It was not because of lack of space, I was the only one in the van. I then had to drive back to the airport to pick my wife and luggage up. This is not a very good method. The rental staff were very good, very efficient. I left my camera in the car and only realised after I had flow out. Upon contacting them the next day they informed me that they had found it and would post it on to me. Hopefully I will get it back soon.