Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

The Alamo in Calgary is very good. When I arrived it was already early morning, but the only staff member was still very friendly and didn't try to upsell anything. This time I finally rented a Grand Cherokee and wasn't switched to any other model. The car had only 4000 km on it, almost new. It accompanied me through snow mountains and grasslands on my trips to Banff, Jasper, and Canmore. Perfect.

The company's service attitude is okay, but in Calgary, the counter staff tried to sell a bunch of extras, and if you didn't want them, their attitude immediately became unfriendly. This was not the case in Toronto. I hope QEEQ can improve this.

Service was satisfactory, but there were too many sales pitches.

慣れない私たちに丁寧に接してくれました。本当にありがとうと伝えたいです。