Because we had a lot of luggage, we booked a mid-to-large car (Chevrolet Malibu). However, at pickup, they could only provide a compact car (Volkswagen Jetta), so we had to fold down part of the rear seat to fit the luggage.

1. When I arrived at the store, the car delivered did not match the one I reserved; 2. I had to pay extra to switch to the same model I reserved; 3. After returning the car, even though the tank was full, I was still charged as if it wasn't; 4. Various charges kept appearing afterward, even more than two months after I returned the car, there were still unexplained charges;

The car wasn’t in good condition, it has a very nice sound. Consuming high energy.

Thank you , but The car was not that I have chosen when I booked

We drove 3650 Miles.

The car was not clean enough. An icecream on the driver door and sticky solution in armrest box.

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