The service was very good. They suggested buying a full tank of fuel at a low price. I said it wasn't necessary, and they didn't push further. When choosing a car, they directly told me that any SUV in that row was available. I've never driven a GMC before, so I picked it. The car was nice, but the handbrake location was a bit hidden, and it took me a while to find it.

Extremely fast, short intervals between car dispatches, drivers help with luggage.

Great car rental company, very convenient pick-up and return, no sales push from the staff, clean and efficient, friendly attitude, very proactive in solving issues, excellent.

Car rental services in the US are highly developed. We originally booked a 7-seater van online, but upon arriving at the Los Angeles branch, we found the trunk was a bit small. They allowed us to choose an 8-seater GMC with a bigger trunk and more space. They only charged us an additional insurance fee of around $150, and upgraded our vehicle for free. During the rental period, we had a few issues: a scratch, a flat tire, and a broken window from a thief. Each time, we called the rental company and they directed us to the nearest service point to replace the car for free, without any hassle. If this were in our home country, it would have been a much more troublesome experience. The service attitude was also excellent. Overall, this international car rental experience was very satisfactory.