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Search for EZU Car Rentals in Melbourne

Staff are nice and they are chinese people, but not Australian. But can be more professional!

Reviewed: Sun, Jun 9, 2019
About EZU: 9.3 /10
I pay the autotoll (road fee) by cash on the return day, but they didnt send me a recipt, the day after i receive my visa card was paid the autotoll again!! But i tell the staff of EZU, they cancel it immediately. Just i think they need to improve it, and i suggest we need not to pay by cash as we have dont have recipt!!
About QEEQ: 10.0 /10
post image
Toyota RAV4 image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU Melbourne Airport

C.SCHNEIDER

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Sep 10, 2019
About EZU: 9.0 /10
Nice and friendly staff. They pick up is at the airport in 10 minutes. I asked and got an upgrade car. Highly recommended.
About QEEQ: 8.0 /10

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Economy | Nissan Tiida or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Sep 6, 2019
“Average”
About EZU: 6.0 /10
Average
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Jun 26, 2019
“EZU goes the extra mile to provide comprehensive service.”
About EZU: 10.0 /10
We were very pleased that EZU offered to add a second driver for free. We were already impressed that the rental cost was so much lower, and that the deductible for insurance claims was also lower. When I dropped off the car, they offered to shuttle me to the nearest public transit rather than the airport, as I was staying in town. This was very helpful.
About QEEQ: 10.0 /10

P.Kearney

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jun 4, 2019
“Charles was friendly & professional.”
About EZU: 8.3 /10
The only negative with the booking experience is the delay in receiving the $1500 deposit. I was told it would take 2 weeks for that amount to be returned to my account. I feel this is too long. Can this be looked into, please?
About QEEQ: 8.0 /10

J.McDerment

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Jun 1, 2019
“I was forced to buy insurance by customer service I already purchased online.”
About EZU: 6.7 /10
Refer to above. Cost me 70 dollars more than I paid
About QEEQ: 8.0 /10

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