The pick-up location is far from the airport.

Although we didn't pick up the car at Alpha, they arranged transportation to the rental location very well. The car was new and in great condition!

The pick-up service was quite good. I called to confirm the pick-up location, and a car arrived promptly. At the office, the paperwork was quickly sorted out. However, they initially gave me the wrong key, so I couldn't start the car at first. I thought there was an issue, but then realized it was due to the incorrect key. The inspection was fairly simple, the car was in good condition, clean, and relatively new. Returning the car was smooth as well, with just a quick inspection.

The staff's attitude was acceptable, but the wait time for car pickup was a bit long.