Booked a 2023 model, received a 2022 model. Overall, it's fine.

The company is a big name with no hidden tricks, though the staff kept promoting insurance when picking up the car at the airport. Also, this is my second time renting from Avis in Australia. It seems their online vehicle options are limited, but you usually get a slight upgrade when picking up the car.

Good service, fast speed

Very nice customer service (e.g. Exmouth was really hot and offered to drive me back to the resort after vehicle return)

Responsive team, and refund process was smooth when you cancel the booking ahead of the stated timeline, will definitely use again.

車を洗車していない。受付で鍵を渡されるのみで、記載されたナンバーの車を自分で探すのが大変だった。

他と比べて一番安かった。