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Reviewed: Mon, Oct 2, 2023
About ASIA CAR: 4.0 /10
Our flight to Kuala Lumpur arrived quite late. After paying an extra 150 MYR for the late fee, we successfully picked up the car. It was a small car with 140,000 kilometers on it. Honestly, you wouldn't find such high mileage cars being rented out in our country. We used it for three days and it was just about okay. We rented a local Touch 'n Go card for toll payments, costing 30 MYR for three days. We ended up over-recharging it, and couldn't retrieve the balance. When returning the car, the remaining balance was still on the card, so make sure to load less as toll costs are cheap. The main issue was returning the car; we made more than 20 calls with no answer, causing our flight to be delayed. Ultimately, we left the keys at another rental counter, which had much better service. They later explained that they missed our calls because their phone died. It was a frustrating experience and it seems like Southeast Asia is not yet ready to properly welcome tourists post-pandemic.

Relevant Reviews on ASIA CAR KLIA 2

Andy Carmen

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Reviewed: Sun, Jan 26, 2025
About ASIA CAR: 10.0 /10
Good service
About QEEQ: 10.0 /10

Jonathan Sawyer

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Reviewed: Fri, May 24, 2024
About ASIA CAR: 10.0 /10
The staff provided excellent service and arranged for a Mandarin-speaking staff member. Highly recommended.
About QEEQ: 10.0 /10

Jonathan Sawyer

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Reviewed: Tue, Jan 9, 2024
About ASIA CAR: 6.0 /10
There is no counter at T2, it was a bit hard to find the parking lot in Kuala Lumpur as it was my first time there and no one answered the phone. Eventually, I contacted the rental company for assistance.
About QEEQ: 10.0 /10

Deborah Joshua

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Reviewed: Wed, Aug 21, 2019
About ASIA CAR: 10.0 /10
Picked up the car at 8 AM, there were only two service staff at the counter, but luckily the wait wasn't long. When returning the car, it coincided with lunchtime, but no extra fees were charged. Overall, quite satisfied.
About QEEQ: 10.0 /10

Eva

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Compact | Perodua Bezza (2016-2018) Guaranteed model
Reviewed: Thu, Aug 2, 2018
“Nice!”
About ASIA CAR: 10.0 /10
Like: Everything was perfect.

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