The store is quite far from the airport, and the shuttle bus to the airport only runs 5 times a day, which is not very convenient. Abell is a small company; one afternoon in Queenstown, the car wouldn't start, and I called the rental company for half an hour with no response. I had to ask the police for help eventually. Later, I finally got in touch with the rental company, and they said there was no branch in Queenstown, so no replacement car was available. However, there's a nice Chinese guy at their Christchurch branch.

Due to a flight delay, I arrived late at night and couldn't pick up the car that day. The next morning, I called the rental company, and the owner personally drove to my hotel to take me to the office for the paperwork and car pick-up. The owner also drove me back to the hotel when I returned the car. Quite an experience! (It's a small company with limited staff.) Haha.

The second driver fee was 30 NZD for 9 days, which felt reasonable. I've heard some companies charge per day. Snow chains were 80 NZD for the 9-day period.

The car has already driven 220,000 kilometers and the steering was off, which made driving very tiring as I had to constantly correct it.

very old car