I was quite satisfied because I don’t speak much English. By checking in ahead of time, I didn’t need to show the reservation slip at the store—just mentioned my name, and the staff found the booking and printed the documents for me to sign. There were no issues with unnecessary sales pitches or insurance promotions. Overall, everything went smoothly!

Overall satisfied, but they may not clearly explain the extra insurance you buy. Also, they did not mention that no refund will be given for unused fuel if you purchase the fuel waiver. Friends who rent from them again, if you already bought insurance on QEEQ, clearly inform the rental company not to buy any insurance and decide on the fuel waiver service based on your needs.

Good big company.