Told I would have to pay extra as car was being returned to another depot despite having paid in ful

Staff were great. Cost will prohibit me in the future , I rent cars at a fraction of the cost normally.

The price was beyond ridiculous. I feel gouged.

The vehicle was great and fit 6 comfortably. The trips with our luggage was cramped. Most importantly, Europcar staff were helpful, courteous, and gave us no troubles. We brought our insurance documents, which was accepted without question. They were efficient and friendly; I would definitely use this car hire again!

I used the QEEQ app and the process was easy and seamless

The man working the counter at cork airport was absolutely great helped me out a lot when I had to call as my flight was delayed a credit to your company

Tried to make us buy the most expensive insurance without discussing it with us.

The agent at check in told me she was upgrading my vehicle free of charge. This was not even an option to decline as she handed me the keys and told me she went ahead an upgraded me to a BMW for free. We later found out that we were charged over 300 Euro for the upgrade which the company then refused to refund. Re read your contract before signing anything! Lesson learned!