Told I would have to pay extra as car was being returned to another depot despite having paid in ful

One major problem when I picked up the rental car and left the airport I was driving the the motorway and I noticed the bonnet was shuddering so I had to find a place to pull in, the bonnet was on the latch, whoever serviced the car before pick never closed it properly. We were very lucky it didn't fly off on the motorway

It was ok generally allthough it had more damage on it than was annotated on the forms and we were just told to photograph it and we made a video. The extra insurance we took out to cover damages was very misleading as Eurocar still took an imprint of our credit card in case we damaged it and then we were told we would have to claim it back through the insurance plan. The insurance was very expensive and it feels like you were just trying to make up the cost of the cheap hire by loading the insurance heavily. All this needs to be made a lot clearer and not put in small print.

It was ok generally allthough it had more damage on it than was annotated on the forms and we were just told to photograph it and we made a video. The extra insurance we took out to cover damages was very misleading as Eurocar still took an imprint of our credit card in case we damaged it and then we were told we would have to claim it back through the insurance plan. The insurance was very expensive and it feels like you were just trying to make up the cost of the cheap hire by loading the insurance heavily. All this needs to be made a lot clearer and not put in small print.

Europcar was superb! High quality car, excellent customer service!

Found a sweet deal in a tough rental market. QEEQ provided all necessary info for renting the car so when I showed up to the counter I had all needed documents.

When I arrived in Dublin they hit me with the insurance charge. Asked if I had a letter from my credit card company about insurance. Of course I do not. Another customer was being asked the same question. That is a scam!

Like: No real hard sell, just good negotiating