The company is good, but there was a bit of confusion at the counter. They kept saying I hadn't purchased insurance along with the car rental and were urging me to buy insurance for $5 a day. I was sure I had already bought it, but in a rush, I ended up buying it. Just something to be aware of.

Good service attitude.

At Los Angeles Airport, you need to take the Alamo shuttle bus, which takes about ten minutes. The process went smoothly, although immigration took a bit longer. The car rental procedure was easy and you could choose from cars in the same category. Luckily, after some deliberation, we chose a GMC SUV instead of the originally booked Grand Cherokee. Returning the car in Salt Lake City was super convenient. Follow the Rental Car Return signs at the airport, park the car, and an employee will scan the vehicle with a handheld device, and that's it!

Self-service machine saves queuing time.