Blackmail

Although I had documents saying amount due at airport as 0 I still had to pay a fuel surcharge of €24 (or they refused to give me the car) plus the incessant pressure sales techniques from Goldcar to take their insurance. Booked a Ford Focus got a Seat Leon which was smaller than anticipated

Booking was easy and the automated price drop re book is fantastic

Got charged way more fuel than would ever fit in the car even after filling it up. Not very likely to be using Goldcar again.

We did upgrade the original car we booked for an additional 25 Euros but the car was brand new - well pleased

Upgraded me without asking. Put my signature on the hire contract without me actually signing the contract Complete charletons. Back now 3 days and still waiting for my money to be refunded on my credit card

Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.