The airport directions were very clear. After confirming the order, the car pickup location and contact information were clearly explained. The whole process of picking up the car was quick. A good rental experience overall. Due to communication issues, I couldn't return the car directly to the airport, but there was a free shuttle bus from the return point to the airport, which was very convenient.

Extremely satisfied

I am quite satisfied.

Very satisfying car rental experience, will come back again in the future.

Appalling company. I couldn't find the offices for starters. The directions were non existent. I paid for a guaranteed CRV - But it wasn't available. They offered a Tiguan (which should have been fine) but it was a nail. Masking tape covering a hold on the door. The battery packed in and we were parked on a "tow" zone in San Francisco. The customer service team were on voicemail and at no point did they return the call. At all. I had to get a mechanic out to jump start the car at my expense. Eventually I heard back by text from a guy who told me to go and get the battery changed at my cost. I finally drove it to one of their offices and insisted on a new car. I got it changed to a RAV4 which couldn't have been cleaned since it was bought. It was disgusting. Dont use these people