The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.

Lack of communication between staff. There is no relevant record for the change of car. The instructions for picking up the car are not the same as when returning the car.

Really good price

Car was in good condition & clean. Pick up location requires abit of a walk to find but process was fast.

Fast & easy booking process.

Like: Car was slightly smaller than I expected but not too bad. Extremely fuel efficient so a net positive.
Dislike: The staff didn’t think to include an ETC (auto toll device) even though I asked about it and there was a car reader in the vehicle. For a >2 week rental that should be the default approach. If you are renting in Japan make sure they include it or you will be messing about with cash at toll gates (or worse, finding gates not opening as you expect).