Good location, easy to find, no need to queue, staff have excellent attitudes

Very satisfied, excellent service. ???

not enough manpower of staff as a couple in front of me already spent 30 minutes proceeds document or something. Then another 2 group behind of me keep waiting

no comments

The counter staff was very helpful and even though they had limited english proficiency, there were printed instructions with pictures for us to go through. I appreciate that they provide some useful traffic rules which came in very handy for us first time drivers in Tokyo.

Slow in processing car pick up