The chic car counter is inside the domestic airport which is not clearly stated during booking (only stated "in terminal", and i had to ask around before I'm directed to domestic. However, I'm not allowed in to the airport. Seek assistance from security to call the service staff who came out to finish the documentation process. The finding and waiting took a bit of time. Overall a high average experience, although the tyres seems under performing.

A relatively good platform, easy booking.

Two thumbs up. Good experience from pickup to dropoff. Super friendly staff and good rental rate too. Definitely using them again the next time we visit Phuket

Good pricing, easy to use. Will forever use easyrentcars to book for future travels

The process of collecting and returning the car is smooth and easy. A minor point to add - they should inform customer that the counter is located at Domestic Terminal, especially for those arriving via International flights.

Check the car carefully for chipping and damage to the wheels. This company intends to cut off your deposit at the first opportunity.

Counter staff were not sure of the insurance cover chosen by the customer, this occurred with myself and the customer being served next to me.