Easirent Dublin Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Robin Darwin

Ireland

Reviewed: Tue, Sep 11, 2018

About Easirent: 4.0 /10

We had to take a bus to pick up the car and were told to call to make a reservation, but no one answered the phone, so we had to get help from Beijing customer service. There was only one staff member at the car pickup location, and we waited a long time. Our three-day rental cost only 750 RMB, but insurance under 1800 EUR cost 93 EUR per day, almost the same as the total rental amount. Three days' insurance cost three times the total rental amount. It took nearly an hour to connect and wait for the bus, and another hour to pick up the car. By the time we could drive, it was almost dark. Driving on the right side, which we were not used to, made the journey quite dangerous.

About QEEQ: 8.0 /10

1 days rental

Relevant Reviews on Easirent Dublin Airport

Hiram Chaplin

Ireland

1 days rental

Reviewed: Wed, Nov 13, 2024

About Easirent: 8.0 /10

The car is relatively new, but a $2900 deposit is required if you don't purchase the in-store insurance.

About QEEQ: 8.0 /10

Sophia Buckle

Ireland

1 days rental

Reviewed: Thu, Sep 5, 2024

About Easirent: 8.0 /10

It's okay. They were very patient and communicated through a translation app. We contacted QEEQ customer service to arrange a later pickup and drop-off.

About QEEQ: 10.0 /10

A.Knight

Ireland

1 days rental

Standard | Volkswagen Passat Estate or similar

Reviewed: Tue, Jan 7, 2020

“On current experience I’d go to a hire company that provides the car class booked.”

About Easirent: 6.3 /10

Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.

About QEEQ: 7.0 /10

Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.

J.Slocombe

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Jul 6, 2019

“Acceptable, but a Few Things Might Be Improved”

About Easirent: 7.0 /10

Counter staff were friendly and helpful, but I was not made aware of the a weakness in the model (Honda Jazz) - yellow tyre pressure light coming on, which was a worry, as I had no handbook. The car drove beautifully throughout. Maps (as well as the aforementioned handbook) might have been provided. The 2000 Euros (security) asked for at check-in was a shock. I am still awaiting the refund (I was told to wait at least fifteen days). I left my sunglasses in the car, and e-mailed to ask whether I could get them sent to me (with me paying the postage) a week ago , but no reply so far.