Good

The car was in great condition and the service was satisfactory.

At LAX, the entire car rental process is self-service and very convenient, no need to queue. There are staff available nearby to provide help and guidance. I used to use BUDGET, but I’ll switch to ALAMO from now on, very satisfied. The order was for Toyota Corolla or similar, but I got to choose the car myself and picked a Chrysler 200. After a day of driving, the oil light came on, so I went back and exchanged it for another of the same model with only 9000 miles on it. It was very comfortable, and the price was unbeatable. Drove for 10 days, very comfortable. Highly recommend using QEEQ for bookings, the prices are really good, cheaper than other websites I’ve used before.

Very convenient. As soon as you exit the airport, you can see the shuttle bus going to the car rental company. The driver is very friendly and actively helps with the luggage. At the rental company, everything is done through automated kiosks, which is fast and convenient. You can go directly to pick up the car, very impressive.

Overall, it's quite convenient, and the procedures are not very complicated. However, I intended to use the self-service machines in the lobby, but both times at the final step, it said I needed to go to the counter, wasting a lot of time. The self-service machines are also quite slow and require a lot of input, making it cumbersome.