El agente que atendió muy amable

I had just returned a car to pick this car up and had to wait in a long line for over 30 minutes. Other than that it was smooth from that point.

Right now I’m alil confused on why I have been charged from this company and the car rental place!

Too pushy trying to upsell car and insurance

The car was great.

Easy to use

Had to cancel my whole order and pay a fee because my flight was delayed, a factor beyond my control, then rebook a car. The car isn’t which you pick, you have to look in a huge lot of cars for whatever one in that price range. Better look at the car before you pull it out though because they have you sign off on if there are any marks, which there were more than marked, without letting you get out and look outside where you can see well. Luckily we weren’t charged any extra for the spots we noticed not marked. It took us over an hour to actually get the car, mostly standing in line in an unclean hectic building. Customer service was poor. The only good thing was the fast return.