The local Thrifty rental company aggressively upsells insurance. The process took two hours, and if your English isn't good, you might easily get scammed.

It's alright, the pick-up and return process is quick.

My flight to Los Angeles landed at midnight, and there were no signs or people to guide me on how to pick up the car at the airport. When I finally got to the car rental location in Los Angeles, I had to wait in line until 3:30 AM to get the car. The waiting time was too long, and the car I received was old and in poor condition, not the one I had selected. It was a terrible car rental experience.

There were few people at the pickup location, the process was quick, and they upgraded us to an SUV.

Waited for a long time in queue, as well as took a long time to wait and travel in shuttle bus to and from LAX