Very easy to find, and the car was good.

There were some minor issues at the time of pickup. The reserved Grand Cherokee was not provided; the staff mentioned that in the US, the Grand Cherokee comes with navigation, and we needed to pay to upgrade. The models offered were all compact SUVs, which did not match my reservation. After some back and forth, a staff member kindly brought us a Grand Cherokee, ensuring a smooth, safe, and comfortable trip in the US.

The process was convenient and fast, and the car was in good condition. However, as a first-time renter, I was persuaded to pay extra for a vehicle upgrade, which was completely unnecessary since there was no significant difference between the original model and the upgraded one.

Picking up and dropping off the car was very convenient and quick, and there weren't too many people. However, after returning the car, a charge was made to my credit card. After checking with the bank, I found out it might be for using toll highways. But there was no information or notification about this charge, it just appeared out of nowhere. They should inform us about the reason, provide the detailed bill, and then give us a receipt or invoice!

They were excellent to deal with. And provided great quality cars

The platform was easy to use for booking the car