Poor

When I started looking on skyscanner, the deal was showing unlimited kms, when I went to carhood, they would not allow me even 20 more kms and they said they will not cancel the booking either and I will be losing my money. I was told pick up would be at 9, they came to pick up at 9:50. For almost an hour I was waiting out in cold for them to pick me up. I was going to take the car to Canberra for a meeting and hoping to leave at 9 in the morning, I eventually left at 11 because of everything with the booking and the rude behaviour of their staff. NEVER EVER booking through them again.

a location map for return of the vehicle and location of the local petrol stations would be very useful.

We were upgraded due to a fault with our allocated car. No complaints, had a great trip.

Easy and transparent booking process.

Dislike: Botany area is quite far from west suburbs of Sydney