They provided a car with over 160,000 kilometers. Later, I had an accident and went to the hospital, so a friend had to return the car on my behalf. I tried coordinating with AVIS to waive the 3,745 THB penalty for not personally returning the car due to force majeure. However, their customer service acted like robots, repeatedly stating their manager disagreed, while refusing to let me speak directly with the manager.

Friendly attitude and excellent service

Good experience overall, but I booked with full insurance, yet they said I only had basic insurance when picking up the car. Quite confusing.

The car pickup process was simple, but I couldn't find the return address.

Vehicle bumper loose！I think better to fix it before give us.