Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.

Competitive price and reasonable search website

The whole pick up process is slow. I was wondering if they can speed up the process by requesting for details online first and cut down on manual paperwork. Be prepared to wait at least 30 minutes for the whole paperwork to be completed. We chosen the option for car seat for our little girl at 3 years old. They did not want to install the car seat and expect the customer to install themselves. I am not the owner of the car seat and hence this again slows down the process of collecting the car of trying to figure out how the car seat works. The car seat looks old too and don't look clean. I opted for Nissan Almera but got a Proton Persona which they mention as equivalent. So do beware if you are expecting an imported car but got a local car. Nissan is surely more stable and comfortable to me.

They could include options such as car seats in the total price.

The staff was very helpful.

Staffs are very accommodating and English language is easy to understand

Very easy to book

1. Booking for Honda City BUT get Honda B-RV. NO explanation upon registration. But that car is very helpful for our trip. 2. The charge for car rental is difference with the payment that deducted from my card. also NO details explanation.