We picked up the car at 7 PM. The inspection was very casual, some scratches could only be seen using our own flashlight. There were obvious scratches on the back of the car, and if we hadn't carefully checked, the inspection staff would have ignored them. Later, we discovered a small rim scratch and were told to refer to the contract; anything not recorded was our responsibility.

Very fast. Picked up the car as soon as I arrived at the store.

A bit hard to find the office upon picking up. Car is in average condition - not the cleanest, still had someone's used tissue paper in the car. GPS that comes with the car is in Japanese and probably hasn't been updated or anything to suit NZ map. No Bluetooth or aux input. Communication with the counter staff when picking the car was not the greatest. Otherwise, it's nice that they drop you off at the airport after returning the car.

All good. No problem.

The car was exa tly as described. Very clean also. Smooth pick up and drop off process. The only 2 things i didnt like is the charge for being 30min late on dropoff was half the amount we paid for the 10 days rental. Also they hold a charge on your credit card for the deposit which is reversed on dropoff however i am now having issues with the bank as to where that is. Ive always hated deposits on a credit card. I rather give cash and get cash back on return

Very good

though the office is a bit minimal the prices are great. As long as they don't go bust overnight, worth it.