Our language skills are not very good, but the gentleman handling the car rental was very patient. If we didn’t understand something, he would explain it in a different way. We had 3 large suitcases and initially rented a Q3. He pointed out that the suitcases might not fit, so we switched to a Q5, and everything worked perfectly.

After arriving at the airport, you can take a shuttle bus, which takes about ten minutes to get there. The store also has self-service kiosks, very convenient.

Alamo is the top choice for economy cars.

1) Overall good experience 2) I was charged for tolls that I have yet to receive an itemized breakdown.

Booking process was smooth, but the price drop protector didn't work again.

Like: Pickup was fast, car is clean n match the model i have requested
Dislike: Maybe the staff could have a short brief to show us how to use the basic functions of the car after handing the car to us