SCAM ARTISTS

Right cars was only interested in selling expensive add ons, would not except insurance info, or cancel and refund monies already paid. Worst experience by far in rental car service

IT WAS A NIGHTMARE FROM THE TIME I WALK INTO THE OFFICE. STAFF UNPROFESSIONAL TO SAY THE LEAST NOT ONLY WITH MY EXPERIENCE BUT ALSO WITH OTHERS.

Need to be upfront with hidden fee's and required insurance.

je n' ai pas accepter de prendre la voiture chez Rightcar car se sont des escros qui veule seulement nous arnaquer avec des frais supplémentaire non obliquatoire chez tous les autres locateurs de voiture on me reclamait tous pres de $23.00 us par jour pour des option que je ne voulait pas

Like: The shuttle came quickly and was a short trip to the pickup. I was up sold on the insurance although I had already purchased the full package, but they reduced my deposit from $2K to $500 for the economy car. Toll costs were explained well. Return was super easy and I was happy to see NO incidentals on my CC and deposit refunded in full when I got home!
Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.