BE WARNED: This rental company WILL find a way to uncharge you at the counter for a seemingly inexpensive rental. I declined insurance coverage because BOTH my insurance company and the rental company confirmed that my coverage was adequate over the phone and upon arrival at the counter I was told that my 100,000/300,000 coverage was inadequate and they require 300,000/500,000. They required I pay an additional $40 for my three-day rental (essentially doubling the original price). It was going to be $45 on my credit card but they dropped it to $40 since I paid cash, which seems highly suspect to me. I called my insurance company from the counter and they were willing to raise my coverage limits for the month, which would have cost me about $6-$7 but the counter associate told me that they couldn't accept that change - even if my insurance carrier faxed proof of higher coverage directly to their office - because it has to be in effect for 30 days or else it won't be "in the system". Had we not been on a schedule, I would have cancelled the reservation and gone elsewhere, even if I had to pay more to a different company, just to avoid these scam artist. This company offers very inexpensive bookings up front and then finds all sorts of ways to add charges if you are not careful (if you bring the car back with less gas, $25 fee PLUS $9 per gallon; if you don't purchase their toll pass transponder and go through tolls, they charge $25 PER TOLL you pass through). Spend the extra money to book with a reputable company who isn't going to try to rob you.

Do not rent with this company, I was given a car that had the trunk already damaged, on my way to my hotel the trunk opened, other drivers honked at me to let me know, not the best way to start. I managed to close it and continue. The second day I called no answer, not the way you want to spend your vacations, on the phone and trying to get another car that never happened. I tied a cord to keep it close. I finally talked to somebody two days before my vacations ended and told them I did not want to be blamed for that, and they told me not to worry about it. Guess what, A week after my deposit was not returned and when I called they said that they will not give me my deposit back because I damage the Trunk!!!!!!!. What is wrong with these people, they are so dishonest, I will not recommend this company at all. Go with the ones that are in the airport, even if is more money One more thing, I spoke to the manager today I mention that I will fill out this survey, and he said that if I do it, he will not help me in any way to get my deposit back. That is so unprofessional.

These guys are scam. They force to sell insurance even though you don't need and own it. They require over $300000 in every category. ex) you need over $300000 in property dmg and uninsured even through that amount were not revealed in terms.

Right cars staff were rude and took forever. I tried to cancel on the spot but was informed that I couldn't because it was past my rental time. Even though I had been there prior to my rental time. I rented through a different company and wont ever even consider right cars again

they have nt shuttle at 3 am for airport, we walked to hotel for called a taxi