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Reviewed: Sun, Sep 30, 2018
About Thrifty: 10.0 /10
The car's front bumper got a little scratched when moving over a curb. We reported it to the rental company, but the African-American lady at return said she didn't see any damage. After returning the car, we caught a shuttle to the airport. Shortly after leaving, the driver got a call asking if anyone had left keys behind, and we realized our son forgot to take our house keys off the car keys. We went back to retrieve them, and we were very grateful for their help.
About QEEQ: 10.0 /10

Relevant Reviews on Thrifty LOS ANGELES INTL AIRPORT

Clyde Abe

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Reviewed: Wed, Sep 18, 2024
About Thrifty: 10.0 /10
Quite satisfied, but there are too few staff. Picking up a car takes a lot of time. On some busy days, others have already completed their pickups for several people, but they still hadn't finished one. We waited in line for nearly an hour to get the car.
About QEEQ: 10.0 /10

Duncan Leacock

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Reviewed: Tue, Apr 10, 2018
About Thrifty: 2.0 /10
The shuttle was slow, the queue was too long, and they pushed hard to sell insurance.

Verna Howard

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Reviewed: Tue, Oct 23, 2018
About Thrifty: 2.0 /10
The wait time for the shuttle was five times longer than other companies. The driver was extremely unfriendly, and there was a long queue at the store. The counter staff aggressively pushed for insurance sales.
About QEEQ: 10.0 /10

Hubery Silas

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Reviewed: Sat, Aug 11, 2018
About Thrifty: 2.0 /10
The car rental company is a scam! They cheat you on insurance and fuel charges! Terrible!

Parker O'Connor

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Reviewed: Tue, Feb 27, 2018
About Thrifty: 2.0 /10
The front desk staff kept trying to sell me various insurances, even though I said I didn't need any. They kept trying to scare me into buying.

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